Shipping policy


Fast, free, tracked delivery

Every Complete Fingerboard ships free, worldwide, by Royal Mail's fastest tracked service, with all duties and fees prepaid.

Other orders ship free over:

  • UK and Channel Islands: £20
  • EU: €50
  • USA: $50

No surprise charges. The price you pay at checkout is the total you pay. Nothing extra is due on delivery.

Where we ship

We ship to the UK, Channel Islands, USA and 17 EU countries. More countries are coming soon.

Dispatch

  • In-stock orders are usually dispatched within 1 working day.
  • We dispatch Monday to Friday.
  • You'll get an email with your tracking number as soon as your order is on its way.

UK and Channel Islands

  • Royal Mail Tracked 24: usually delivered in 1 working day
  • Free delivery on orders over £20

EU

  • Royal Mail International Tracked: usually delivered in 3–5 working days
  • Free delivery on orders over €50
  • Prices include VAT, and all import duties and fees are prepaid.
  • We ship to: Austria, Bulgaria, Cyprus, Denmark, Estonia, Finland, France, Germany, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Spain and Sweden.

USA

  • Royal Mail International Tracked: usually delivered in 5–7 working days
  • Free delivery on orders over $50
  • All US import duties are prepaid.

Delivery times start from dispatch and are estimates, not guarantees.